Hallman Industries offers a 30 Day Return Policy that starts on the day you receive your merchandise. If you are not 100% satisfied with your purchase, you can return it to our warehouse for a full refund. Please call our support team or Login to My Account on our website, and start a claim ticket to obtain an RMA number to return the item.
Requirements for a Full Refund
- Items must be in new condition, or in the state that they were received.
- Items must be returned with all of their original packaging and accessories, including a blank warranty card, UPC code and no rebates should have been filed and/or claimed.
- Items must be shipped back to us fully insured using a trackable shipping method at your expense.
Reasons Why a Fee May Be Deducted From Your Refund
- Shipping Expenses – You will be responsible for all expenses incurred while shipping your product to and from our warehouse to your location. General rule of thumb estimates this rate to be approximately $0.75 each way, but that is not guaranteed, and each shipment has it’s own unique circumstances and pricing.
When A Product Cannot Be Returned
- It has been more than 30 days from the date you received your shipment.
- Item is marked as “Final Sale” or “Special Order.”
- Item is in used condition.
How To Return A Product
- Simply log into My Account, view your recent orders and a request to return a valid product will be available for up to 30 Days from the shipping date.
- You may also request a product return by submitting a support ticket online.
- Additionally, you can also request a return by calling our customer service department at 512-444-2775.
- Once you have contacted us for a return, an RMA form will be issued with the address where to ship the item(s) back to the appropriate warehouse. You will then have to ship the item back to us, fully insured with a trackable shipping method.